A continuación las métricas KPIs que proponen seguir en una nueva empresa tipo startup:
- MRR: Monthly REcurring Revenue
- ARR: Annual Recurring REvenue
- ARPA: Average Revenue per Account
- Gross Profit
- Total Contract Value
- Annual Contract Value
- Lifetime Value
- Deferred Revenue
- Billings
- Customer Acquisition Cost
- Customer Concentration Risk
- Daily Active Users
- Monthly Active Users
- Numbers of logins
- Activation rate
- Month-on-Month Growth
- Compouned Monthly Growth Rate
- Monthly Churn Rate
- Retention by Cohort
- Gross Churn Rate
- Net Churn
- Monthly Cash Burn Rate
- Net Burn Rate
- Gross burn
- Total Addressable Market
- Annual Run Rate
- Gross Margin
- Self-Through Rate
- Network Effects
- Virality
- NPS: Net Promoter Score
- Platform Risk
- Direct Traffic
- Organic traffic
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Source a16z.com
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